Privacy Policy

Effective Date: 4 November 2026

RajLaxmi Collection respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, when we share it and how we protect it when you visit or purchase from https://rajlaxmicollection.com/.

1. Information We Collect

We may collect the following categories of information:

Personal Information

• Full name.

• Email address.

• Mobile number.

• Billing and shipping address.

• Account login information.

Order and Transaction Information

• Products purchased.

• Order history.

• Order amount and payment status.

• Refund and return details.

• Delivery information.

Technical Information

• IP address.

• Browser type and device information.

• Website usage information.

• Cookies and similar tracking technologies.

We collect information when you register, place an order, contact customer support, subscribe to updates or interact with our website.

2. How We Use Your Information

We may use your information to:

• Process and deliver orders.

• Manage customer accounts.

• Process payments and refunds.

• Provide order confirmations and delivery updates.

• Respond to enquiries and complaints.

• Improve our website and shopping experience.

• Send promotional messages where permitted and, where required, with your consent.

• Prevent fraud and unauthorized activities.

• Meet applicable legal and regulatory requirements.

3. Payment Information

Payments made through our website may be processed by third-party payment gateways.

We do not intend to store complete debit card or credit card details on our website. Such sensitive payment information is handled by the relevant payment service provider according to its security practices and policies.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Remember shopping cart items.

• Maintain login sessions.

• Improve website functionality.

• Understand website traffic and performance.

• Support marketing and advertising activities, where enabled.

You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

5. Sharing of Information

We may share relevant information with trusted third parties when necessary to operate our business, including:

• Payment gateways and payment processors.

• Courier and delivery partners.

• Website hosting and technology providers.

• Customer support and communication service providers.

• Analytics and marketing service providers, where enabled.

• Government authorities or law enforcement agencies when legally required.

We do not sell your personal information to third parties.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no internet-based system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, including order processing, customer support, accounting, legal and regulatory obligations.

When information is no longer required, we take reasonable steps to delete or anonymize it, subject to applicable legal requirements.

8. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate information.

• Request deletion of personal information where legally permissible.

• Withdraw consent where processing is based on consent.

• Raise a privacy-related concern or grievance.

To make a request, contact us using the details below. We may need to verify your identity before processing the request.

9. Marketing Communications

We may send promotional emails, SMS or other communications where permitted by law and based on the required consent or preferences.

You may opt out of promotional communications using the unsubscribe option, where available, or by contacting us.

Transactional communications such as order confirmations, payment updates and delivery notifications may still be sent when necessary.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for their privacy practices. Customers should review the privacy policies of those websites separately.

11. Children’s Privacy

Our website is intended for general consumers and is not designed to knowingly collect personal information from children in violation of applicable law.

If we become aware that personal information has been collected unlawfully from a child, we will take appropriate steps as required by law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

13. Contact and Grievance Support

For privacy questions, requests or complaints, contact:

RajLaxmi Collection
Email: help@rajlaxmicollection.com
Phone: +91 79724 32718 / +91 98345 19738

Please include “Privacy Request” in the subject line of your email so our team can identify your request.